Frequently Asked Questions
How do I place an order?
Open a product, select any required options such as colour, then use the available purchase button. Review your cart and checkout details before submitting an order.
Why does a product say “View Product” or “Read More”?
A product may need options, may be unavailable for purchase, or may not yet have complete pricing and variation details. Check its product page for current details. We are updating the catalogue so only confirmed product information is used for purchases.
How can I check my order?
Sign in through My Account to view account and order information available to you.
Where can I find shipping, returns and payment information?
We are finalising the store’s delivery, return and payment details. Please review the policy pages when they are published before placing an order.
What if Add to Cart is not available?
Check that all required product options are selected. If a button still does not appear, the item may not have complete price or variation information yet.